I wrote a blog on Emotional Intelligence awhile back and wanted to expand upon one of the principles and that is managing relationships. We tend to be aware of how we feel but we often overlook how the other person may feel. We don't need to argue why they feel the way they do only to acknowledge they feel a certain way. That helps us to respond or behave in the proper way to manage the relationship.
If a person is mad and angry, you behaving the same way makes it worse so you calm the situation down with responses that are aimed to de-escalate the situation not add more fire to the flames. This is emotional intelligence at its best. Another situation that I see alot is people saying I am only telling the truth or being honest. You need to understand the difference between the truth and an opinion first and secondly honestly flows best in the banks of love. Which means be honest in the most considerate and loving way possible. Your intent should always be to improve others not destroy them.
Here is one of the excerps of my last blog on Emotional Intelligence as it relates to Relationship Management.
Relationship Management –
Having good social skills means being able to effectively handle other people’s emotions and having the ability to create mutually beneficial relationships using good communication skills. Individuals with good social skills can productively handle conflict and have the ability to persuade and positively influence behavior in others. You must have strong social skills to build good relationships.